HOLD STATUS DEFINITIONS AT MCLINC

 

 

How to interpret Hold Status information in your Patron Record:

 

Active: The system has recognized your Hold Request. Library staff will be alerted to a hold request if a requested item is checked in. That item will be reserved for the first person waiting in the Hold Queue for that title.

 

Pending: Your Hold Request appears in a list of items that library staff will retrieve from the shelves and route to your Pick-up destination.

 

Shipped: The item you requested is in route to the Pick-up Library you designated.

 

Held: The item you requested has been received at the Pick-up Library and is waiting for you on the hold shelf.   A library staff person will call you to confirm how long the item will be held for you.

 

Unclaimed: Your hold was not picked up within the amount of time specified by the library. 

 

Messages indicating unsuccessful holds:

 

Cancelled: Hold request was cancelled by patron or library.

 

Expired: Your hold request was not filled after 1 year.

 

 

 

 

 

Problems?  Email to webmaster@mclinc.org

 

 

 

 

 

Revised 12/09