HOLD STATUS DEFINITIONS AT MCLINC

 

 

How to interpret Hold Status information in your Patron Record:

 

Active: The system has recognized your Hold Request. Library staff will be alerted to a hold request if a requested item is checked in. That item will be reserved for the first person waiting in the Hold Queue for that title.

 

Pending: Your Hold Request appears in a list of items that library staff will retrieve from the shelves and route to your Pick-up destination.

 

Shipped: The item you requested is in route to the Pick-up Library you designated.

 

Held: The item you requested has been received at the Pick-up Library and is waiting for you on the hold shelf.   A library staff person will call you to confirm how long the item will be held for you.

 

Unfilled: Your hold was not picked up within the amount of time specified by the library.  The item has been removed from the hold pickup shelf and placed back into circulation.

 

Messages indicating unsuccessful holds:

 

Not Supplied: You have placed a specific item hold request on an item that is designated Not “Holdable”

 

Expired: Your hold request was not filled after 1 year.

 

 

 

 

 

Problems?  Email to webmaster@mclinc.org

 

 

 

 

 

Revised 9/06